How To Greet A Guest In A Restaurant. Make sure you answer the phone promptly and professionally. Respond to the guest with the proper salutation.
State the name of the restaurant, your name, and ask the caller how you can help them. Greet everyone who enters warmly. Waiters who greet restaurant customers must be dignified and accommodating.
In some restaurants, guests can leave their belongings like umbrella or overcoat in the reception. For example, you cannot say “good evening” in the morning!
Converse With The Guests As You Walk.) Is This Table Fine?
Again, with a new guest you should not say “long time no see” or may be even “what’s up”. May i have your name, please? Make sure your plan for offering your unique brand of hospitality is written out, and that there’s a training plan for every position on your staff, written with excellent hospitality in mind.
🟥 Premium 5 Weeks F & B Service Training Course:
Here are some basic tips on how to greet a customer in a fast food restaurant: Welcome to xyz (name of your restaurant”). Respond to the guest with the proper salutation.
( Escort The Guest To Their Table.
The right mindsets necessary to hospitality that keeps guests coming back are a bit harder to find. Allow me (when pulling back a chair for the guest or when presenting a napkin). “good morning/afternoon/evening, welcome to xyz (restaurant name)
(Take The Guest To A Table.
Always use, “sir” or “ma’am,” or, if addressing a group, “ladies” or “gentlemen.” describe the specials per the chef’s instructions. Learn how to make it unique and worth coming back for. Developing a general phrase that can be used as a standard welcome is ideal.
Politely Ask If You Can Put Them On Hold If You’re Busy.
The host of a restaurant is usually the one responsible for answering the phone. This guide presents 10 tips for your hosts and how they can make sure guests feel welcomed into your restaurant. The employee who greets the guest should use very brief but welcoming phrase to greet guest like “good morning/afternoon/evening, sir/madam.